About TeenCare AI

TeenCare is building the Parenting AI for modern families — combining 1:1 mentoring for teens with AI-powered insights for parents.

We work with thousands of families weekly, turning real conversations into structured intelligence that helps parents make better decisions.

We’re a fast-growing company in Southeast Asia, backed by global investors (including Acumen, Advocates for Youth, EMpower, MIT Solve, and TiE Singapore) and trusted by parents across the region. Our products are used by families every week, and we’re building toward a platform that can scale globally. 

As we scale, we are looking for a Business Analyst to help turn data and user insights into product and growth improvements.

The Role

You will work across Product, Growth, and Operations to:

• understand user behavior
• identify problems
• propose solutions

This role sits close to product execution and offers a path toward Product Owner / Product Lead.

What You’ll Do

1. Analyze User Behavior & Performance

• Track and analyze key metrics across the funnel:
• onboarding
• engagement
• retention
• Identify patterns, drop-offs, and opportunities

2. Turn Data into Insights

• Work with Product, CS, and Growth teams to understand user pain points
• Analyze customer feedback, complaints, and usage data
• Translate findings into clear, actionable insights

3. Support Product & Growth Decisions

• Propose hypotheses and improvements based on data
• Support prioritization of product initiatives
• Work with teams to measure impact of changes

4. Bridge Teams with Clarity

• Help structure problems and break them down logically
• Communicate insights clearly across teams
• Ensure decisions are backed by data and reasoning

What We’re Looking For

• 1–3 years experience in Business Analysis, Data, Product, or similar roles
• Strong analytical and structured thinking
• Comfortable working with data (Excel/Sheets, basic SQL is a plus)
• Curious about user behavior and product performance
• Clear communication and logical reasoning

Nice to Have

• Experience in startups or fast-paced environments
• Exposure to product or growth teams
• Interest in AI, education, or consumer products

Why Join Us

• Competitive salary with 4 salary reviews/year 
• Work closely with Product and Growth teams
• High learning curve with real business impact
• Clear path toward Product roles
• Fast-moving, execution-focused environment

Reality Check (for candidates)

This role is best suited for people who:

• enjoy solving real problems using data
• want to move beyond analysis into product impact
• are comfortable in fast-changing environments 

How to Apply

Send your CV and (optional):

• an example of an analysis you’ve done
• how your insights led to a decision or change