Job Description
About TeenCare AI
TeenCare builds the intelligence that helps teens thrive and parents make better decisions.
We combine weekly 1:1 mentoring for teens with AI-powered insights for parents — turning real-life signals into clear, actionable guidance. Our product is used weekly by families and is growing rapidly across Southeast Asia.
The Product Designer owns how all of this feels, flows, and converts into real behavior change.
This is not a UI role. This is product thinking + user psychology + execution.
What You Will Own
1. Core Product Experience (Parent + Teen)
- Design end-to-end journeys:
- Onboarding (parent + teen)
- Weekly usage loops
- Insight delivery (AI Copilot)
- Retention flows
- Translate complex outputs (AI insights, mentor signals) into simple, trusted, actionable UI
Target:
- Users understand value within first session
- Parents come back weekly (not passive dashboards)
- Clear “what should I do now” experience
2. Conversion & Revenue UX
- Design flows that directly impact:
- Trial → paid
- Monthly → annual upsell
- Renewal
- Work closely with growth & sales to optimize:
- Onboarding call support flows
- Payment UX
- Trust-building interfaces
Target:
- Increase onboarding conversion
- Reduce drop-off in first 7 days
- Improve AOV through UX, not just sales scripts
3. Behavior Design (Core Differentiator)
- Design experiences that influence:
- Teen engagement & trust
- Parent behavior change (not just information consumption)
- Use frameworks like:
- Habit loops
- Emotional triggers
- Progressive disclosure
Target:
- Parents take action, not just read
- Teens continue sessions voluntarily
- Product becomes part of weekly routine
4. Product System & Design Infrastructure
- Build scalable design system across:
- Parent app
- Internal tools (mentor dashboards, QA tools)
- Growth surfaces (landing pages, onboarding flows)
- Ensure consistency across product + marketing
Target:
- Faster iteration cycles
- Consistent UX across all touchpoints
- Clean, scalable design system
5. Rapid Execution & Iteration
- Ship fast, test fast, iterate fast
- Work directly with founders, engineers, and ops (no long handoffs)
- Turn ambiguous ideas into concrete designs quickly
Target:
- Weekly shipping cadence
- Design tied to measurable outcomes
- No “perfect design” paralysis
What This Role Is NOT
- Not a Figma-only role
- Not someone waiting for PM specs
- Not someone optimizing pixels without understanding users
If you only care about aesthetics, this role is not for you.
Who You Are
Must-have:
- 2–5+ years in product design (consumer or high-frequency product preferred)
- Strong UX thinking (flows, not just screens)
- Experience designing for conversion, retention, or engagement
- Ability to work from messy inputs (no perfect briefs)
High-signal traits:
- You think in user behavior, not UI
- You can explain why a design will move a metric
- You move fast and don’t wait for clarity
- You care about impact, not Dribbble shots
Strong Bonus
- Experience with AI products (LLM interfaces, copilots, chat UX)
- Experience in education, parenting, or behavior-driven products
- Ability to run lightweight user research (interviews, rapid testing)
Compensation
- Competitive salary with 4 salary reviews/year
- Work on a product with real impact on families and education
- High ownership and fast execution environment
- Direct exposure to company strategy and decision-making
- Opportunity to grow into a Product Lead role
Application
Send:
- Your CV
- Portfolio
- (Optional) 1 case study:
- Problem
- Your design decisions
- What metric changed (or should have changed)
CONTACT INFORMATION
- Email: hr@teencare.co
- Mobile: 0769232656
