At TeenCare, we work at the intersection of education, family, and technology — turning real signals from teens’ lives into clear, actionable guidance for parents. We combine human insight and AI to support better decisions in moments that actually matter.

We’re a fast-growing company in Southeast Asia, backed by global investors and trusted by parents across the region. Our products are used by families every week, and we’re building toward a platform that can scale globally.

We’re looking for people who want to work on hard problems, take real ownership, and be held to a high bar.

About the Role

We are looking for a hands-on Internal Trainer who can drive real performance improvement across teams and has strong academic and/or sales background

You will work across functions (Academic, Sales, Operations…) to ensure that training leads to measurable changes in how people work, through well-delivered sessions.

What You Will Do

• Design and deliver training sessions for different teams (Academic, Sales, Operations…)
  
• Facilitate onboarding and upskilling programs for new and existing staff
  
• Work closely with team leads to identify performance gaps
  
• Turn business needs into practical training content and sessions
• Observe team performance and provide actionable coaching
  
• Follow up after training to ensure real application and improvement
• Continuously improve training effectiveness based on business outcomes
  

What Success Looks Like

• Staff performance improves after training (not just satisfaction)
  
• Teams apply what was trained into daily work
  
• Training contributes to better business results (conversion, quality, efficiency…)
  

We Are Looking For Someone Who

• Has experience in onboarding, training, coaching, or people development
  
• Can work across different functions (not just one domain)
  
• Understands how to turn problems into practical training solutions
• Is highly execution-focused and outcome-driven
  
• Communicates clearly and adapts to different audiences
  
• Takes ownership beyond delivering sessions
  

This Role Is NOT For You If

• You only enjoy presenting but not driving real change
  
• You rely on pre-made content without adapting to context
  
• You do not follow up after training
  
• You prefer theory over practical application

Work Setup (Remote + Onsite Flexibility)

• This is a full-time role with flexible work arrangements
• You can work remotely from anywhere globally or onsite in Vietnam (Hanoi)
• We operate as a distributed team across market
• Our culture is remote-friendly, async when possible, and outcome-driven
• Strong ownership, communication, and self-management are essential

What This Role Will Give You

• The opportunity to work across functions and markets, developing a holistic understanding of how a global education business operates
• Exposure to a wide range of audiences (teachers, sales teams, operations, parents) — requiring you to become a multi-dimensional trainer
• A fast-paced environment with high expectations on real performance improvement, not just training delivery
  
• The chance to operate in a cross-market context, adapting training to different needs and cultures
  
• A strong growth path toward becoming a Training Expert / L&D Manager in a global setup