At TeenCare, we work at the intersection of education, family, and technology — turning real signals from teens’ lives into clear, actionable guidance for parents. We combine human insight and AI to support better decisions in moments that actually matter.

We’re a fast-growing company in Southeast Asia, backed by global investors and trusted by parents across the region. Our products are used by families every week, and we’re building toward a platform that can scale globally.

We’re looking for people who want to work on hard problems, take real ownership, and be held to a high bar.

About the Role

We are looking for a hands-on Internal Trainer who can drive real performance improvement across teams.

You will work across functions (Academic, Sales, Operations…) to ensure that training leads to measurable changes in how people work, through well-delivered sessions.

What You Will Do

• Design and deliver training sessions for different teams (Academic, Sales, Operations…)
  
• Facilitate onboarding and upskilling programs for new and existing staff
  
• Work closely with team leads to identify performance gaps
  
• Turn business needs into practical training content and sessions
• Observe team performance and provide actionable coaching
  
• Follow up after training to ensure real application and improvement
• Continuously improve training effectiveness based on business outcomes
  

What Success Looks Like

• Staff performance improves after training (not just satisfaction)
  
• Teams apply what was trained into daily work
  
• Training contributes to better business results (conversion, quality, efficiency…)
  

We Are Looking For Someone Who

• Has experience in onboarding, training, coaching, or people development
  
• Can work across different functions (not just one domain)
  
• Understands how to turn problems into practical training solutions
• Is highly execution-focused and outcome-driven
  
• Communicates clearly and adapts to different audiences
  
• Takes ownership beyond delivering sessions
  

This Role Is NOT For You If

• You only enjoy presenting but not driving real change
  
• You rely on pre-made content without adapting to context
  
• You do not follow up after training
  
• You prefer theory over practical application

Work Setup (Remote + Onsite Flexibility)

• This is a full-time role with flexible work arrangements
• You can work remotely from anywhere globally or onsite in Vietnam (Hanoi)
• We operate as a distributed team across market
• Our culture is remote-friendly, async when possible, and outcome-driven
• Strong ownership, communication, and self-management are essential

What This Role Will Give You

• The opportunity to work across functions and markets, developing a holistic understanding of how a global education business operates
• Exposure to a wide range of audiences (teachers, sales teams, operations, parents) — requiring you to become a multi-dimensional trainer
• A fast-paced environment with high expectations on real performance improvement, not just training delivery
  
• The chance to operate in a cross-market context, adapting training to different needs and cultures
  
• A strong growth path toward becoming a Training Expert / L&D Manager in a global setup